Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At Shoevibek, we’re not just another faceless online store—we’re a small team of shoe enthusiasts who genuinely care about your experience. In fact, our founder, Alex, still replies to every single email personally. (Yeah, even the ones with typos.)
Got a question about sizing? Need help tracking an order? Or maybe you just want to chat about the latest sneaker trends—we’re all ears. Here’s how to reach us:
Here’s the thing: we started Shoevibek because we were tired of impersonal shopping experiences. Remember that time you emailed a big retailer and got a robotic response? Yeah, we hate that too. That’s why we read every piece of feedback—good, bad, or hilarious. (Pro tip: Mention pizza in your subject line for a faster reply. Just kidding… maybe.)
Fun fact: Our best-selling sneaker design came from a customer’s sketch sent at 2 AM. So if you’ve got an idea, don’t hold back—we’re listening.
P.S. Need help ASAP? Call us—we’ve been known to answer the phone with bad puns, but we’ll always solve your problem.