At our online store, we prioritize swift and secure delivery to ensure your carefully selected items reach you in pristine condition. Our team meticulously processes all orders within 1-2 business days, with a focus on quality control and packaging tailored to protect delicate materials. Whether you're refreshing your everyday collection or seeking specialized designs, our logistics network is optimized for reliability.

Processing typically concludes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination proximity and carrier schedules. Domestic deliveries generally require 3-7 business days post-dispatch, while international shipments may take 10-20 business days depending on customs clearance efficiency. Seasonal peaks may occasionally extend these estimates, for which we proactively provide updates.

We offer tiered shipping options designed for flexibility:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Expedited services are temporarily unavailable as we focus on sustainable delivery practices. All costs are displayed transparently during checkout.

Currently serving 40+ countries across North America, Europe, and select Asian territories. We regrettably cannot ship to remote islands, conflict zones, or regions with complex import restrictions. During checkout, our system automatically verifies deliverability based on your shipping address. For specific country inquiries, please contact our support team prior to ordering.

Within 24 hours of dispatch, you'll receive a confirmation email containing:

- A unique tracking number
- Carrier contact information
- Estimated delivery window
- Direct links to real-time tracking portals

Should tracking information not update within 5 business days, this typically indicates carrier scanning delays rather than shipment issues.

While 98% of deliveries arrive as scheduled, unforeseen circumstances may occur. If your package exceeds the maximum estimated delivery period by 7 business days, please contact [email protected] with:

- Order number
- Shipping address confirmation
- Screenshot of tracking details

Our logistics team will immediately initiate carrier investigations, with resolution typically within 3-5 business days. Lost shipments are covered by our carrier insurance policies.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their local authorities. These fees are determined by your country's current trade regulations and product valuation thresholds. We declare all packages at actual purchase value and cannot mark items as "gifts" to circumvent fees. For accurate estimates, consult your national customs website prior to ordering.